Shipping policy
Same logic applies — the big issue with dropshipping shipping policies is transit times. Zendrop orders often ship from overseas, so you need realistic delivery windows and clear language that processing time and shipping time are separate. You didn't paste an existing one, so here's a clean policy built for your setup:
Shipping Policy
Processing time
All orders are processed within 1–3 business days (excluding weekends and holidays) after you receive your order confirmation. You'll get a notification with tracking once your order has shipped.
Shipping rates and delivery estimates
Shipping charges for your order are calculated and displayed at checkout. Estimated delivery times after processing:
- Canada: 7–15 business days
- United States: 7–15 business days
- International: 10–25 business days
Delivery times are estimates and begin from the date of shipping, not the order date. They are not guaranteed, as delays can occur due to customs, carrier issues, or peak periods.
Tracking
Once your order ships, you'll receive a tracking number by email. Please allow a few days for tracking information to update after the order is dispatched.
Customs, duties, and taxes
mywoofshop is not responsible for any customs or import duties applied to your order. Any such charges are the responsibility of the customer and are levied once the package reaches its destination country.
Multiple shipments
Some orders containing multiple items may be shipped separately and arrive at different times. You won't be charged extra for this.
Delays
We are not liable for delays caused by the carrier, customs clearance, weather, or other circumstances outside our control. If your order is significantly delayed beyond the estimated window, contact us at info@mywoofshop.store and we'll help track it down.
Wrong or incomplete address
Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to an incorrectly provided address. If a package is returned to us due to an incorrect address, you may be responsible for reshipping costs.
Lost or stuck packages
If tracking shows no movement for an extended period or your package appears lost, contact us at info@mywoofshop.store and we'll investigate with the carrier and make it right.
For any shipping questions, reach us at info@mywoofshop.store.