Frequently Asked Questions
Find answers to the most common questions we receive. If you don't see your question, don't hesitate to reach out to us.
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What payment methods do you accept?
We accept various payment methods to ensure a seamless shopping experience. You can pay using major credit cards (Visa, Mastercard, American Express), debit cards, PayPal, and other secure online payment options.
How can I track my order?
Once your order is confirmed, we will provide you with a tracking number via email. You can use this tracking number to monitor the status of your shipment and get real-time updates on its delivery progress.
Do you offer warranties on your products?
Yes, we offer warranties on all our electronics products to ensure our customers' peace of mind. Each product comes with a standard manufacturer warranty, and we also provide extended warranty options for additional coverage.
Where do you ship?
We currently ship to addresses within Canada only. International shipping will be announced if/when we expand.
How long does delivery take?
Orders are processed in 3–5 business days and delivered within 8–14 business days after dispatch. Rural areas may take slightly longer.
How much does shipping cost?
- Free Shipping: Orders $100+ CAD
- Flat Rate: $9.95 CAD for orders under $100
Shipping fees are shown at checkout before payment.
What is your return and exchange policy?
You have 30 days from delivery to request a return. Items must be unused, unwashed, and in their original packaging. Contact us at info@mywoofshop.store to start your return.
Didn't find what you were looking for? Feel free to contact us at any time on info@mywoofshop.store