Privacy Policy

This Privacy Policy describes how mywoofshop.store (“My Woof Shop”, “we”, “us”, or “our”) collects, uses, and shares your Personal Information when you visit, browse, or make a purchase from mywoofshop.store (the “Site”).

1. Collecting Personal Information

When you use our Site, we collect certain information about you, your device, and your interactions with us. We refer to any information that can uniquely identify you as “Personal Information.”

Device Information

  • Examples: IP address, browser type/version, time zone, cookie data, pages or products viewed, search terms, and how you interact with our Site.
  • Purpose: To display the Site properly, maintain security, and perform analytics to improve user experience.
  • How we collect it: Automatically through cookies, log files, web beacons, tags, or pixels.
  • Shared with: Our e-commerce platform provider (Shopify) and analytics tools (e.g., Google Analytics).

Order Information

  • Examples: Name, billing/shipping address, payment information (credit card, PayPal, Stripe), email address, and phone number.
  • Purpose: To process your order, arrange shipping, provide invoices/confirmations, communicate with you, and screen for fraud.
  • How we collect it: Directly from you at checkout.
  • Shared with: Shopify (for order processing) and our fulfillment partner (Zendrop).

Customer Support

  • Examples: Details you share when contacting us (order number, email address, etc.).
  • Purpose: To provide assistance and resolve issues.
  • How we collect it: Directly from you when you contact us.
  • Shared with: Only as necessary to resolve your request (e.g., shipping partners).

2. Minors

Our Site is not intended for anyone under 18 years old. We do not knowingly collect data from children. If you believe your child has provided us with Personal Information, please contact us so we can delete it.

3. Sharing Personal Information

We share your Personal Information only as needed to provide our services and meet legal obligations:

  • Shopify: Powers our store. Read their Privacy Policy here: Shopify Privacy
  • Legal compliance: We may disclose information to comply with laws, respond to lawful requests, or protect our rights.

4. Behavioural Advertising & Analytics

We use tools such as Google Analytics and advertising platforms (e.g., Facebook Ads, Google Ads) to understand site usage and deliver relevant ads.

You can also visit Digital Advertising Alliance to opt out of interest-based advertising.

5. Using Personal Information

We use your Personal Information to:

  • Offer products and services for sale
  • Process payments
  • Ship and fulfill your orders
  • Communicate with you (order updates, support, promotions)
  • Improve and optimize our Site

6. Cookies

Cookies are small files stored on your device to enhance your browsing experience.

We use functional, performance, and marketing cookies to:

  • Keep you logged in and remember preferences
  • Enable checkout functionality
  • Understand traffic and improve performance
  • Deliver relevant ads

You can manage or block cookies via your browser settings. Blocking cookies may impact site functionality. Learn more at www.allaboutcookies.org.

7. Do Not Track

Currently, we do not change our data collection practices when a “Do Not Track” signal is detected.

8. Changes

We may update this policy from time to time to reflect operational, legal, or regulatory changes. The “Last updated” date at the top will indicate the latest version.

9. Contact Us

For questions, complaints, or to exercise your privacy rights, contact us at:
Email: info@mywoofshop.store